Effective Date: February 13, 2026
Business name: FR Hardwood Floors
Address: 10217 Dale Ave, Cleveland OH 44111
Phone: +1 216 3766832
Email: [email protected]
Website: http://www.frhardwoodfloors.com
We are a U.S.-based business providing services and customer support. This Privacy Policy explains how we collect, use, share, and protect personal information.
We collect information you provide directly and information collected automatically when you use our services or website. This includes:
We use the information we collect for specific business and service purposes, including to:
We may send SMS/text messages if you opted in via the opt-in form: https://policy.frhardwoodfloors.com/opt-in-form
Message frequency varies.
Message and data rates may apply.
To opt out reply STOP. For help reply HELP.
Consent to receive texts is not a condition of purchase or service.
We use cookies and similar tracking technologies to operate our website, improve performance, analyze usage, and support marketing where permitted. Cookies may include session cookies, persistent cookies, and analytics cookies (e.g., Google Analytics).
To control cookies: you can disable or delete cookies in your browser settings. Steps vary by browser, but typically: Settings → Privacy & security → Cookies and site data (or similar). Disabling cookies may limit functionality on our site.
We may share information in limited circumstances:
5 Service providers: We share data with trusted service providers who perform functions on our behalf (CRM systems, phone/SMS providers, analytics providers).
15 Legal compliance: We may disclose information to comply with lawful requests, court orders, or to protect rights and safety.
We do not sell personal information.
Mobile information (phone numbers, SMS consent): We will not share or sell mobile phone numbers or SMS consent data for third-party marketing purposes. Mobile information is used only to provide the messaging service, appointment communications, and support.
We maintain reasonable administrative, technical, and physical safeguards to protect personal information. Measures include access controls, employee training, and encryption where applicable (for example, TLS in transit). While we strive to protect data, no system is completely secure; promptly notify us if you suspect unauthorized access.
We retain personal information as long as necessary to fulfill business and legal obligations, including service delivery, recordkeeping, tax and accounting, dispute resolution, and compliance with laws. When information is no longer required, we delete or de-identify it in accordance with internal retention practices and applicable law.
Where applicable, you may have rights regarding your personal information, including to:
To exercise a right or for questions, contact us at [email protected] or call +1 216 3766832. We will respond in accordance with applicable law.
Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us to request deletion. Some services we provide may be intended for users 18 and older; age-restricted services will be clearly identified.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page and update the Effective Date above. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us:
Email: [email protected]
Phone: +1 216 3766832
Address: 10217 Dale Ave, Cleveland OH 44111
For terms and related policies, see: https://policy.frhardwoodfloors.com/termsofuse
Links: Terms & Conditions | Opt-in Form
© FR Hardwood Floors — All rights reserved.